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IT technician

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Departement: Information Technology
Workplace: Brossard
Company: Nortera

Joining Nortera means choosing opportunities to grow together!

 

As ​​the North American reference for ready-to-cook vegetables, we do everything we can to contribute to the well-being of society by providing access to healthy and sustainable food.

 

Nortera produces major private and retail brands and markets its own Arctic Gardens and Del Monte brands.

 

Why choose Nortera

  • Competitive salary and annual bonus, advantageous leave policy;
  • Flexible work schedule in hybrid mode;
  • Full range of benefits (telemedicine) and employee assistance program (PAEF);
  • Possibility of contributing to an RRSP with an employer contribution;
  • Participation in a volunteer day at the employer's expense;
  • Reimbursement for tuition and physical activity;
  • Environment promoting learning and professional development;
  • Opportunities to work on challenging projects within a growing company!

Your daily role

As a member of the IT team and under the supervision of the IT Technical Support Manager, you will work in technical support for internal users.

 

THE ROLE:

  • Install and support desktops, laptops, tablets and other hardware (VMU);
  • Diagnose and deal with incidents;
  • Write procedures and various technical documents;
  • Provide support to users in getting started with equipment and software;
  • Install and support printers and other peripherals;
  • Network cabling (connectors);
  • Participate in various projects.

Your profile

  • Ideally a minimum of 3 years of experience in a similar position;
  • DEC in computer technology;
  • Proficiency in operating systems: Windows 10/11, Apple IOS, Android;
  • WiFi knowledge;
  • French and oral English and functional written English;
  • Good communication and teaching;
  • Analysis and synthesis capabilities;
  • Customer service (friendliness, patience, sense of service);
  • Teamwork to collaborate with other IT professionals or other departments;
  • Weekly trips through our 4 factories in Quebec (Montérégie/Estrie).

 

 

We need people like you!

Come grow with Nortera!

 

While all job applications will be considered, only successful candidates will be contacted. The masculine credits could be used without discrimination and only for the purpose of lightening the text. We guarantee equal access to employment and encourage the most diverse applications in order to be able to provide ourselves with a varied workforce representative of the communities in which we are established.

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You can see yourself working with us? We want to meet you! At Nortera, diversity is a treasure that we nurture!